Refund policy
Refund Policy
We have a 10-day return policy, which means you have 10 days after receiving your item to report an issue and request a resolution.
What's covered
We accept returns and offer a free replacement or store credit when:
- the item arrives damaged
- the item has a manufacturing defect
- you received the wrong item
What's not covered
We're unable to accept returns for:
- change of mind
- wrong size or style selected at checkout
- not liking the item once it arrives
- incorrect shipping address provided by the customer
How to request a return
Contact us at morgxs08@gmail.com within 10 days of delivery, with your order number and clear photos of the issue. We'll review your request and follow up with next steps.
Damages and issues
Please inspect your order as soon as it arrives and reach out immediately if the item is defective, damaged, or incorrect, so we can make it right.
Resolution
Once your claim is reviewed and approved, we'll offer either a free replacement or store credit toward a future order. Approved resolutions are typically processed within 10 business days. If more than 15 business days have passed since approval, please contact us at morgxs08@gmail.com.
Exceptions / non-returnable items
We do not accept returns or offer refunds on sale items, gift cards, or final sale pieces.